Creating SOPs sounds simple… until you actually start writing them.

A good SOP isn’t just a checklist. It’s a strategic tool that supports clarity, consistency, training, delegation, and ultimately frees up time and brainspace across the organization.

But creating one that truly works? That takes skill and intention.

Here are a few things I keep front of mind when developing SOPs that people can actually use:

🔍 Attention to detail

Clear steps, clean formatting, and no assumptions about what the user already knows.

🧭 Foresight into future questions

If someone unfamiliar with the process asked “what do I do next?” the SOP should already answer it.

⚠️ Identifying potential pitfalls

Where do people usually get stuck? Build guidance, notes, or reminders right into the document.

👤 Removing yourself from the process

Reading from a true novice perspective is hard — but essential. If you need to explain it verbally, it’s not complete.

✍️ Translating complexity into clarity

Even complicated workflows can be communicated simply. That’s the real magic of strong operations guidance.

Great SOPs don’t just document processes — they enable independence, reduce rework, and give leaders the space to focus on higher-value thinking.

Are you the bottleneck of information in your organization? Do your new hires have a hard time getting going? I'd be happy to chat about how I might support your organization's operations. Click the button at the bottom of the page to schedule a call.