When should a growing business hire Operations help?

You’ve worked hard to build a meaningful business and now you're starting to see that growth has a way of exposing cracks in the foundation. At some point, the hustle that got you to where you are won’t get you to where you want to go.

Here are a few signs it may be time to bring in experienced Operations support:

• Lack of financial clarity. You don’t have a firm grip on your cash flow, budgets, or forecasts. It’s unclear which of your services are most profitable and you realize you’re making gut decisions, not strategic ones.

• Your team hasn’t taken ownership, if you have a team at all. You know you need help to maintain your quality standards, but can’t find the right person to hire. Or, you’ve hired someone and they can’t get clear on who owns what, what the process is, or what success looks like to you. Intentions are good, but execution is lacking.

• Tasks live in people’s heads. Processes aren’t documented, so work gets repeatedly reinvented or it stalls when a key person is out or leaves your team. Or even worse, key aspects of your business live in one person’s head.

The good news is that your first Operations leader doesn’t need to be a full-time executive hire or an entry-level staffer who requires step-by-step direction. A part-time, experienced Operations leader can hit the ground running, offer you strategic counsel, and lead design of the systems your business needs to stabilize and scale.

I partner with business and nonprofit leaders to simplify and strengthen their business foundations across Operations, Finance, Strategy, and Human Capital. My approach is collaborative and practical. I dig in, learn your context, and design systems that create clarity, stability, and capacity for growth.

If you’re ready to bring order to the chaos and free yourself to focus on securing and satisfying clients, let’s connect.